Durham Email & SMS Marketing

Durham SaaS companies spend five and six figures on customer acquisition. Then they send one onboarding email and hope for the best. The gap between what that list is worth and what most businesses extract from it is enormous.

Customer acquisition in the Research Triangle is expensive. SaaS, biotech, eCommerce — the cost to get someone through the door is substantial. Email is how you multiply the return on that investment. Post-purchase flows that drive upgrades. Onboarding sequences that reduce churn. Win-back campaigns that reactivate dormant accounts. The ROI is $36-$42 per dollar spent.

But most Triangle businesses have the bare minimum — a welcome email and a monthly newsletter. Revenue from email at 10-15% when the customer base could support 30-40% with proper automation and segmentation.

GOSH Digital is a Klaviyo Gold Partner. Eight to twelve automated flows. Behavioral segmentation. Revenue campaigns. 150+ brands served. Serving Durham remotely.

Book Your Klaviyo Strategy Call15 min. No pitch deck.

30-40%

Revenue From Email

150+

Brands Served

Gold

Klaviyo Partner

6.2x

Avg. Email ROI

What we do for Durham brands

SaaS lifecycle flows

Onboarding, activation, expansion, win-back.

Behavioral segmentation

Usage, engagement, revenue tiers.

Revenue campaigns

Every send has a goal.

SMS triggers

Strategic, not spam.

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Let's talk about your brand.

How we work

Step 01

Audit

Full lifecycle gap analysis.

Step 02

Build

Complete flow architecture.

Step 03

Launch

Segmented and targeted.

Step 04

Optimize

LTV growth per subscriber.

Why Durham brands trust us

Triangle acquisition costs are high. Email multiplies returns. Gold Partner.

Questions our best clients asked first

High acquisition costs demand high retention ROI. Email delivers.

Free strategy call. Revenue gap identified.

15 minutes. No pitch deck. Just your data and our honest take.

More services in Durham

Durham Digital Marketing

Businesses with coordinated marketing grow 2-3x faster than those with disconnected vendors. Durham has some of the most innovative companies in the Southeast. The marketing most of them buy is stuck in 2015.

Durham digital marketing agency for biotech, SaaS, eCommerce, and healthcare brands in the Research Triangle. 150+ clients, $23M+ revenue driven.

Durham eCommerce Growth

How much revenue are you losing because your Facebook ads person and your email person have never spoken to each other? For most Durham eCommerce brands, the answer is 20-30% of potential. That is the cost of disconnection.

Durham eCommerce marketing for DTC and Shopify brands. Full-service: SEO, paid media, email, CRO. 150+ clients. $23M+.

Augusta Email & SMS Marketing

What would an extra 15-25% of total revenue mean for your Augusta business? That is sitting in your email list right now — unrealized because the automation is basic, the segmentation is nonexistent, and every subscriber gets the same generic message.

Augusta email marketing agency and Klaviyo Gold Partner. Automated flows for CSRA eCommerce and service brands. 150+ clients.

Lubbock Email & SMS Marketing

How many repeat customers does your Lubbock business have who would buy again if you simply asked at the right time? Email automation does that asking at scale. Most West Texas businesses have barely scratched the surface.

Lubbock email marketing agency and Klaviyo Gold Partner. Automated flows for West Texas eCommerce and service brands.

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